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Constantly have to reset network settings on iphone 5

2012-10-21 12:23:02Reply this question Reply Topic
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Constantly have to reset network settings on iphone 5

So is there something wrong with my phone? Do I need to have it replaced? I am constantly having to "reset network settings" to get features to work.  I notice it occasionally loses service. I notice that often it will not let me send SMS text messages, especially picture texts. I notice that I am often not receiving voicemails.  How am I supposed to know if I have a voicemail if I have to reset the network settings to get the voicemail to come through? All of the above are temporarily fixed when I go settings > general > reset > reset network settings

 

I have verizon. I work in the same office and live in the same house. I have had an iphone 4 for 2 or 3 years now with no problems. Nothing about any of my locations has changed. All I did was upgrade to the iphone 5.

 

What should I do? Any ideas? I shouldn't have to reset network settings that often. Can I take my phone to an apple store and just swap it out with a new one?

 

Any advice is greatly appreciated. Thanks for your help!

David


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2012-10-21 12:23:02

Constantly have to reset network settings on iphone 5

Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new.

 

You could also try replacing the SIM (not entirely certain that is even relavant with Verizon) or contacting Verizon to ensure it is not a network or account issue.


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Answer
2012-10-21 12:23:02

Constantly have to reset network settings on iphone 5

I have reset and restart many times.  I have to do it weekly. If I've never had an issue for years on my iphone 4 but now all of a sudden have these issues on the iphone 5, is that not a phone problem? What I am wanting to know is if I can go to an apple store and just have it swapped out for a working phone?

 

Thanks!


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