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Can help me find my lost sms and photos iPhone 4S

2013-08-16 10:53:07Reply this question Reply Topic
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Can help me find my lost sms and photos iPhone 4S

i have recently backed up my iphone 4s, restored original settings and reinstalled my data.  in the process I have lost some photos (the most important ones) and all sms. I'm gutted and have spent a lot of time unsuccessfully trying to retrieve them.  Unfortunately when i plugged in my phone to my computer again after realising they'd gone my phone automatically synced again after inital sync. The only back up showing is the one after i lost the data. 

 

is there any way i can retrieve my lost data?

 

Please help.

 

Lorraine


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2013-08-16 10:53:07

Can help me find my lost sms and photos iPhone 4S

You should be importing your pics to your computer regularly as you would with any digital camera, especially before a restore.  Have you failed to do this?


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2013-08-16 10:53:07

Can help me find my lost sms and photos iPhone 4S

Hi

 

I was aware i needed to back up before i restored which i did and it seems i wrongly assumed it would back up my entire phone so when i switched it back on after restoring the data some of the photo albums were gone, as were all my notes and every text message!  Any advice on restoring?


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2013-08-16 10:53:07

Can help me find my lost sms and photos iPhone 4S

see here for future reference on backups

http://support.apple.com/kb/HT4946


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2013-08-16 10:53:07

Can help me find my lost sms and photos iPhone 4S

Lorz80 wrote:

 

i have recently backed up my iphone 4s, restored original settings and reinstalled my data. 

Meaning the device was restored as new?  If so, that's exactly why everything is missing.

 

If the device was backed up, iTunes would have created a new backup after restoring the device as new.

It is impossible to sync SMS to an iPhone that has been restored as new, it must be restored from the backup of the device.


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2013-08-16 10:53:07

Can help me find my lost sms and photos iPhone 4S

Thank you for your reply. Apologies i'm not very technologically minded. I basically backed up my iphone on my computer and then restored it. It gave me an option on my phone to 'restore as new' which i did NOT do... or another option.. can't remember what it said now but it basically put most of the data back on my phone including music, apps etc and most of my photos.  However 2 or 3 albums are missing, the entire photo stream, all my notes and also most importantly all my messages which i'm really sad to have lost.

 

After i realised they were lost i stupidly plugged my phone back in which did an automatic sync so now the latest sync is one done after the loss of data.  I read somewhere that there should be a list of back ups but i only seem to have the latest (post deletion) one.

 

Thanks for your response

 

Lorraine


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