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fingerprint recognition not working iPhone 5s

2013-10-15 14:27:02Reply this question Reply Topic
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fingerprint recognition not working iPhone 5s

I have a new 5s and set up fingerprint recognition. It quite working after I upgraded to 7.0.2.  Has anyone else encountered this issue and if so, any fixes?


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2013-10-15 14:27:02

fingerprint recognition not working iPhone 5s

I had the same problem after iOS upgrade.  I followed Joe_Fo's advice here:

 

https://discussions.apple.com/thread/5446246

 

and it's been working well so far.  Good luck!


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2013-10-15 14:27:02

fingerprint recognition not working iPhone 5s

Thanks for the reply.  The issue I am having is that after the upgrade, I cannot get the phone to recognize my fingerprint.  It worked fine when I first set up the phone.  After upgrading to OS 7.0.2 it recognized my finerprint about 25% of the time.  I have deleted my finger prints, rebooted and I cannot get it to recognize a fingerprint.  Most of the time it does nothing, ocassionally one or two vibrations, but it never finishes.


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