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IOS 6.1.3 on iPhone 4s speaker and headphone not working

2013-07-18 10:53:02Reply this question Reply Topic
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IOS 6.1.3 on iPhone 4s speaker and headphone not working

I  just update  iPhone 4s to iOS 6.1.3 from 6.1.2; after update one problem occur. My phone's speaker and the headphone does not work sometime. In Music player, the volume bar does not show. But sometime this problem automatically resolve but after few minute again problem occur. No response to the side volume button as well no matter it is in app(youtube) or in music player mode.  Anyone got the same issue?


Answer
2013-07-18 10:53:02

IOS 6.1.3 on iPhone 4s speaker and headphone not working

Hey Walterlam,

 

Welcome to Apple Support Communities! And thanks for the question. There's two articles I'd like to point you to - try going through them in order, checking after each step to see if the issue is resolved.

 

iPhone: No ring or sound from built-in speaker

http://support.apple.com/kb/TS1205

 

If following those steps do not work, you can try restoring your iPhone:

 

iOS: How to back up and restore your content

http://support.apple.com/kb/ht1766

 

Sincerely,

David


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