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iPhone 5 iOS 7.0.2 or 7.0.3 phone shuts off while battery level between 10 and 20

2013-10-26 12:23:01Reply this question Reply Topic
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iPhone 5 iOS 7.0.2 or 7.0.3 phone shuts off while battery level between 10 and 20

For a few days now I noticed that my iPhone 5 shuts off even though the battery level is at over 10%, when plugged in it turns on immediately and the battery percentage is the same as it turned off at.

 

I am on iOS 7.0.3, however this started on iOS 7.0.2.


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2013-10-26 12:23:01

iPhone 5 iOS 7.0.2 or 7.0.3 phone shuts off while battery level between 10 and 20

My wife's I5 is having this issue as well, her's started doing it after 7.0.3 update


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2013-10-26 12:23:01

iPhone 5 iOS 7.0.2 or 7.0.3 phone shuts off while battery level between 10 and 20

Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new).  Try each of these in order until the issue is resolved.


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