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I dropped my phone about a week ago and had an awful crack in the whole intire from screen. It wasn't a big deal, I would just get a new screen. But I use my phone as my alram clock every morning and this morning it feel off my nightstand. I ended up with a really bad white cloudy look over my whole screen and different colored lines all over my screen. I can't use the screen or home button at all and I can't even power it off. ANY information would help. (also how much would it cost to replace? The insurance I have runs through verizon. Can I go to the apple store anyway?)
If you have insurance through Verizon, contact Verizon.