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iphone 5 screen stuck on connect to itunes after ios 7 update

2013-09-20 12:23:02Reply this question Reply Topic
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iphone 5 screen stuck on connect to itunes after ios 7 update

Tried to download ios7 using itunes and download failed.  Screen now stuck on connect to itunes, but itunes not recognising the device so cannot restore it.  Any ideas?


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2013-09-20 12:23:02

iphone 5 screen stuck on connect to itunes after ios 7 update

I am in the same exact boat as you unfortunately


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2013-09-20 12:23:02

iphone 5 screen stuck on connect to itunes after ios 7 update

I am having the same problem and nothing I try works. Also -can't get into my local Apple Genius Bar until Sunday afternoon(the earliest)!!!


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2013-09-20 12:23:02

iphone 5 screen stuck on connect to itunes after ios 7 update

Have you solved the problem?

 

I had the same issue, I've tried this (found also on Apple Discussions) and it worked - my phone was again recognized by the updated iTunes!

 

Put it in DFU Mode: Hold the Power button for about 5 seconds. Now press down the Home Button without releasing the Power button. Keep both buttons pressed for about 10 more seconds. Now release the Power button but not the Home button. Keep the Home button pressed for 15 more seconds or so. Your device should be in DFU Mode afterwards. NOTE: DFU Mode is just a blank screen but your phone should be recognised by iTunes.


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2013-09-20 12:23:02

iphone 5 screen stuck on connect to itunes after ios 7 update

Umm, i tried the DFU mode, now my phone is just blank, nad still not recognized in iTunes, so im nasicly with nothing here. If little things matter, my phone was connected to pc while I was going into DFU mode. Any help guys, plesae? Im on iPhone 4 btw.

 

Message was edited by: Cookie LV


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2013-09-20 12:23:02

iphone 5 screen stuck on connect to itunes after ios 7 update

okay fixed that, but still in "connect  to itunes screen", any help, please


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2013-09-20 12:23:02

iphone 5 screen stuck on connect to itunes after ios 7 update

I tried everything listed here and nothing worked, and couldn't get a Genius Bar appt until next Thursday..... So I walked it in to the apple store yesterday, 2 hours later they had managed to wipe the phone totally clean and restore for me from an old back up.  They were very helpful but it took them ages to do it.  Good luck!


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