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Iphone 5 shut down

2012-11-12 21:23:02Reply this question Reply Topic
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Iphone 5 shut down

iPhone 5 just shut down and now cannot tur it n again.  Tried to plug it in an it is still not responsive.  Noting on the screen.  Help anyone


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2012-11-12 21:23:02

Iphone 5 shut down

reset the phone, as suggested in the User Guide:  hold the home button and on/off switch simultaneously until you see the apple logo.


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Answer
2012-11-12 21:23:02

Iphone 5 shut down

Hi - if it has lost its' charge completely, then you will have to wait for it to charge - it will not work by just plugging it in - if you know that it has a charge then try to restart it by pressing the on-off button and the home button at the same time for 10 seconds - you should see the Apple logo and the phone will turn on.


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2012-11-12 21:23:02

Iphone 5 shut down

Thanks (to both posts).  Worked perfectly.  Appreciate the help.


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