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Iphone 5 not working properly

2013-07-03 16:23:02Reply this question Reply Topic
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Iphone 5 not working properly

Hi, Recently my iphone 5 has been acting up a lot. first it started to lag a lot, then battery icon will tell me it's fully charged, but it's not. Now the screen will turn green (sometimes it will have lines appear) turn off and turn back on. not sure, but Before this, there was a storm and the electricity left and came back very fast multiply times. It has suffered a few big drops with a otter box on, and was left charging in a car that was turned off ( Not sure if that would effect it ). I have backed it up and restored it and it is still doing this. I have apple care and what not so replacing it isn't a big deal, but I just want to know what I can do. Thanks.


Answer
2013-07-03 16:23:02

Iphone 5 not working properly

Dropping the phone could have caused this, here's what you can try first:

 

Set it up as new device, explained here:

How to back up your data and set up as a new device

 

If this does not help, contact Apple to get it serviced:

Apple - Support - Service Answer Center


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Answer
2013-07-03 16:23:02

Iphone 5 not working properly

see the thing is, I already backed it up and restored the phone... it took me 3 hours because it kept turning off. and now I see that the battery isn't charging


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Answer
2013-07-03 16:23:02

Iphone 5 not working properly

If it is not charging anymore, there is no other option than getting it serviced, sorry.


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