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Back iphone 5S camera not working. iPhone 5

2013-11-18 16:23:02Reply this question Reply Topic
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Back iphone 5S camera not working. iPhone 5

Okay so the back camera on my 64GB iPhone 5S is not working anymore. When I open the camera app, it either crashes or the phone restarts. If I open an app like Instagram or snapchat, there is only an option for the forward facing "selfie" camera.

 

The flash does not work either. When I go to the control center, the flashlight icon is grey and I cannot click on it. Does anyone else have a similar issue with ANY iPhone?

 

It worked fine until the day before yesterday. I'm wondering if it maybe had something o do with the fact that I updated to iOS 7.0.4. Before then, everything was fine.

 

Help please! I just got this phone around a month ago and I'd hate for it to be broken already :(

 

Thank you!

Ian


Answer
2013-11-18 16:23:02

Back iphone 5S camera not working. iPhone 5

Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new).  Try each of these in order until the issue is resolved.


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