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keypad sensitivity iPhone 4

2013-05-31 17:45:08Reply this question Reply Topic
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keypad sensitivity iPhone 4

I have a new Iphone 4.  It worked for the 1st day, but then the keypad went to being very sensitive.  I could not punch my passcode in without retrying several times.  Using the message keypad is futile.  Anything I can do?


Answer
2013-05-31 17:45:08

keypad sensitivity iPhone 4

Try the usual steps: restart, reset, restore.

 

http://support.apple.com/kb/HT1430

 

http://support.apple.com/kb/HT1414

 

If you try restoring from a backup and that doesn't fix the problem, try restoring to factory settings and synching your apps. You'll lose the app data and settings, but if the problem is due to a corrupt cache or settings file, that should cure it. If none of that helps, your iPhone may have a hardware problem and will need to be taken or sent to Apple for service.

 

Regards.


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