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Why when I send a text message from my Iphone it appears on the receiver's phone as coming from my aol email address and not my iphone?
Go to Settings>Messages>Receive At>Caller ID and select your phone number instead of your email address.
Thanks so much - I checked that and my phone number is already checked. Not sure what else to do - any suggestions?
The Caller ID setting controls how an iMessage is identified to the recipient. If you select your phone number, the receiver should see this message as coming from your phone number; and if the receiver's phone has your name and number in its contacts, it should display your message as coming from your name.
If you have already selected your phone number in Caller ID and it still is being seen as coming from your email address you might try toggling the setting: check your email address, then check your phone number again and see if that fixes things.
I actually tried toggling back and forth between the two but it still didn't work. I called Apple Support and just spoke to a tech - they told me to turn my iMessage to "Off" in the settings section. I did that and now all my message bubbles are green instead of blue. LOL I have no idea why. I did text my son and he said it is now showing "Mom" rather than my email address though. Now the "Caller ID" feature is not even there under settings.
Very frustrating! I'm just not sure what this means and if it will affect anything else by turning it to Off. Guess I'll have to see what happens.
Thanks so much for your help though-this is the first time I've ever used this feature.
Your message bubbles are green because they are no longer being sent using iMessage. (iMessages are blue, normal SMS/MMS is green.) And the setting disappeared because it only pertains to iMessage.
Didn't the tech tell you to turn it back on again? I assume he/she was suggesting you try turning iMessage off, then back on to see if that would fix things. (Leaving it off is like saying that the solution to a car problem would be to just not drive it any more.) If you want to use iMessage and not use your data plan when messaging other iPhone users you should try turning back on again, then selecting your phone number again in Settings>Messages>Receive At>Caller ID, and seeing if it works again.
I am having this same problem. Sometimes it sends from my phone number, sometimes it sends from my gmail. Under my messages settings it says "receive messages at 2 addresses" and when I click on that I try to remove the gmail address from there but the option to delete that email address is grayed out so I can't click on it.
I discovered this was happening because I am in a group imessage with 2 friends. They told me that for some reason the group convos were split into 2 different conversations in their message list. And we discovered it's because in one group the messages are coming from my phone number, and in the other group it is coming from my gmail address.
I don't mind RECEIVING iMessages at both my phone number and my gmail - but I want control over which one is being used when I SEND iMessages.
Any ideas??? Thanks in advance.
You can't delete your gmail address from Receive At because that is associated with the Apple ID you chose to use when you set up iMessage. If you want to remove this you can do so by going to Settings>Messages>Receive At, tap the Apple ID at the top and sign out. It should always send from the setting selected in Settings>Messages>Receive At>Caller ID. (If you don't see the Caller ID setting then you will probably not see your phone number listed under Receive At and you will also see "waiting for activation" under iMessage. This is an indication that your phone number is not yet activated for iMessage.)